Free plans, trials and billing
Choose during signup
Section titled “Choose during signup”Free is an ongoing plan with no expiry. Compare current prices and capacity on the pricing page. Starter, Team, Company and Company Plus offer a 14-day trial without a credit card. The trial starts when your new organization completes signup and accepts the terms. Each organization gets one self-service trial. Enterprise requires contacting Cutova.
A trial includes the selected plan’s product capacity and pack access. It does not include custom development, paid add-ons or separately arranged human services. Your AI provider’s charges remain separate.
Continue paid access
Section titled “Continue paid access”Open Subscription in the console. Review the plan, billing period, amount and first charge date before confirming a subscription. Selecting another plan does not restart the trial. Starting a no-card trial alone never authorizes a charge.
Starter and Team use cards. Company and Company Plus support cards or an approved invoice arrangement. An invoice request alone does not activate paid access. Enterprise is arranged directly with Cutova.
When the trial ends
Section titled “When the trial ends”Without a confirmed subscription or approved billing arrangement, your organization returns to Free. No bill is created just because time passed. Saved instance configuration and tool definitions remain. Free limits apply, and paid-pack use requires a subscription. You can still open billing, configuration and help. More saved configuration does not mean every configured tool remains usable on Free. A later subscription restores eligible capacity and pack access. Tools you deliberately disabled remain disabled.
Already connected?
Section titled “Already connected?”Use the existing instance. You do not need a second organization or a new connection just to install a pack. Follow the pack guide or client instructions for your next step.
Epicor® and Kinetic® are trademarks of Epicor Software Corporation. Cutova is an independent product and is not affiliated with, endorsed by, or sponsored by Epicor Software Corporation.
Cutova, a product of Lens Software LLC